Я HR в этой компании
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{"type":"doc","content":[{"type":"paragraph","content":[{"type":"text","text":"Last 4 years"}]},{"type":"paragraph","content":[{"type":"text","text":"Led maintenance and development for a one-stop service where clients book and complete deals, add participants (buyer, seller, realtor, bank) to chats, and track electronic registration statuses and payments via letters of credit/escrow."}]},{"type":"paragraph","content":[{"type":"text","text":"Managed new feature rollouts for a cross-functional team: 2 frontend devs, 2 backend devs, systems analyst, QA engineer, and designer. Collaborated with marketing, legal, ML engineers, DevOps, bank partners, and stakeholders. Conducted A/B tests, cast-Dev meetings, and stakeholder interviews."}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"bold"}],"text":"Key Achievements (PropTech Deals Platform):"}]},{"type":"paragraph","content":[{"type":"text","text":"Launched MVP from scratch to production in 4 months."}]},{"type":"paragraph","content":[{"type":"text","text":"Integrated with banks and Rosreestr for automated, comprehensive status tracking in client dashboards—revealing full document review stages and fund transfers post-ownership transfer."}]},{"type":"paragraph","content":[{"type":"text","text":"Results:"}]},{"type":"paragraph","content":[{"type":"text","text":"Boosted conversion from application to deal: 68% → 88% in early post-launch months."}]},{"type":"paragraph","content":[{"type":"text","text":"Cut average deal approval from 3-4 days to 1 day (enabling same-day closes)."}]},{"type":"paragraph","content":[{"type":"text","text":"Raised client CSAT: 5.3 → 8.1."}]},{"type":"paragraph","content":[{"type":"text","text":"Reduced ops/support workload by 8-10 hours/week."}]},{"type":"paragraph","content":[{"type":"text","text":"Maintained 99.8% uptime SLA."}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"bold"}],"text":"Responsibilities:"}]},{"type":"paragraph","content":[{"type":"text","text":"End-to-end project lifecycle: requirements gathering (banks, realtors, Rosreestr) through release and post-prod support."}]},{"type":"paragraph","content":[{"type":"text","text":"Coordinated integrations with external systems/third-party devs (banks, Rosreestr, e-signature providers)."}]},{"type":"paragraph","content":[{"type":"text","text":"Managed backlog prioritization, task assignment, grooming, sprint/release planning, timelines, and budget."}]},{"type":"paragraph","content":[{"type":"text","text":"Prepared status reports, presentations, and demos for executives."}]},{"type":"paragraph","content":[{"type":"text","text":"Facilitated Scrum processes with Scrum Master: Dailies, Planning, Review/Demo, Retrospectives."}]},{"type":"paragraph","content":[{"type":"text","text":"Oversaw project budget, deadlines, and quality."}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"bold"}],"text":"Methodologies:"}]},{"type":"paragraph","content":[{"type":"text","text":"Agile/Scrum with 2-week sprints."}]},{"type":"paragraph","content":[{"type":"text","text":"Hybrid approaches: Waterfall for high-level planning with teams/stakeholders; SAFe and Advanced Roadmaps for 3-5 team coordination."}]},{"type":"paragraph","content":[{"type":"text","text":"Gantt charts for complex bank/Rosreestr integrations."}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"bold"}],"text":"Tools Stack:"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"bold"}],"text":"Jira"},{"type":"text","text":": Customized workflows, Advanced Roadmaps, Automation, role-based dashboards, Slack/Confluence integrations."}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"bold"}],"text":"Confluence"},{"type":"text","text":": Centralized requirements and project docs."}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"bold"}],"text":"Miro/FigJam"},{"type":"text","text":": Facilitation, retrospectives, CJMs, roadmaps."}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"bold"}],"text":"Figma/Pixo"},{"type":"text","text":": Designer mockup reviews/basic edits (completed Figma course via CONTENTED online school)."}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"bold"}],"text":"AI Tools:"}]},{"type":"paragraph","content":[{"type":"text","text":"Grok/ChatGPT: Generated/structured user stories, status reports, emails, improvement ideas."}]},{"type":"paragraph","content":[{"type":"text","text":"Perplexity: Analyzed legislation changes, bank requirements, PropTech market."}]},{"type":"paragraph","content":[{"type":"text","text":"Otter.ai: Auto-transcribed and tagged calls/meetings."}]}]}